> ## Documentation Index
> Fetch the complete documentation index at: https://docs.verbex.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Usage

> Explore subscription packages, review platform usage, and track payment transactions

The Billing & Usage section allows you to explore available subscription packages, review your platform usage, and track payment transactions on the Verbex platform. It provides information about package pricing, allocated talk time, usage charges, and payment records.

The section is divided into three tabs: **Products**, **Usage history**, and **Payment history**.

## Products

The **Products** tab displays the available subscription packages along with their pricing and included talk time. You can review the packages and select one based on your usage requirements.

The available packages include:

| Package | Price (BDT) | Rate per Minute | Talk Time |
| :- | :- | :- | :- |
| Basic | 1,000 | 10.00 BDT | 100 minutes |
| Advance | 2,000 | 8.50 BDT | 235 minutes |
| Professional | 5,000 | 8.00 BDT | 628 minutes |
| Enterprise | Custom | Volume-based | Volume-based |

Each package displays its price, per-minute rate, and available talk time. The billing currency, such as BDT (Bangladeshi Taka), is displayed above the package options.

To select a package, click **Get started** under the preferred plan. For the Enterprise package, click **Contact sales** to inquire about customized pricing and volume-based usage.

The package selection process has three steps:

1. **Select Package:** Choose a package based on your requirements.
2. **Make Payment:** Proceed with the payment process for the selected package.
3. **Choose Method:** Select an available payment method.

## Usage History

The **Usage history** tab allows you to review your platform usage records, including call duration and associated charges.

You can filter usage records using the following options:

* **From date:** Select the starting date for the usage records.
* **To date:** Select the ending date for the usage records.
* **Filter by:** Use the dropdown menu to filter usage records by the available categories.
* **Reset:** Click the reset icon to clear the applied filters.

The usage history table displays the following information:

| Column | Description |
| :- | :- |
| **Subscription Name** | The subscription associated with the usage record. |
| **Product Name** | The package or product used. |
| **Date Time** | The date and time when the usage was recorded. |
| **Quantity (Without Pulse)** | The actual usage duration in minutes and seconds. |
| **Quantity (With Pulse)** | The usage duration after applying the billing pulse calculation. |
| **Amount** | The amount charged for the corresponding usage record. |

### Exporting Usage Records

To download usage information, select the required date range and filters, then click **Export CSV** in the upper-right corner of the Usage history tab. The usage records are exported in CSV format for further review or reporting.

## Payment History

The **Payment history** tab allows you to review payment transactions associated with your subscription packages.

You can select a date range to view payment records using:

* **From date:** Select the starting date for payment records.
* **To date:** Select the ending date for payment records.
* **Reset:** Click the reset icon to clear the selected date filters.

The payment history table displays the following information:

| Column | Description |
| :- | :- |
| **Package** | The subscription package associated with the payment. |
| **Availed Date** | The date when the package was availed. |
| **Available Minutes** | The talk time available under the package. |
| **Assigned Minutes** | The number of minutes assigned to the subscription. |
| **Package Price** | The price of the purchased package. |
| **Discount Amount** | Any discount amount applied to the package. |
| **Discount Percent** | The percentage of the applied discount. |
| **Paid Amount** | The amount paid for the package. |
| **Payment Status** | The status of the payment transaction. |
| **Transaction ID** | The unique transaction reference. |
| **Payment Method** | The payment method used for the transaction. |
| **Adjustment** | Any adjustment associated with the transaction. |

If no payment records are available for the selected date range, the system displays **No payment history**, indicating that no matching transactions were found.


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