> ## Documentation Index > Fetch the complete documentation index at: https://docs.verbex.ai/llms.txt > Use this file to discover all available pages before exploring further. # Workspace A Workspace is an isolated project environment in Verbex that enables team collaboration and resource management. Each workspace maintains its own set of agents, phone numbers, users, and allocated minutes, providing a secure and organized way to manage different projects or teams within your organization. Every workspace contains: * **Agents**: Voice AI agents specific to the workspace * **Phone Numbers**: Dedicated numbers mapped to workspace agents * **Users**: Team members with defined roles and permissions * **Minutes**: Allocated calling minutes for the workspace * **Knowledge Bases**: Connected (not created) knowledge resources   ## **Default Workspace** Every account starts with **My Workspace**, which serves as: * The owner's personal/default workspace * The only location where Knowledge Bases can be created * The central hub for managing other workspaces Ws Pn ## **Workspace Isolation** Resources are strictly isolated between workspaces: * Agent and phone number lists change when switching workspaces * Minutes are allocated per workspace * Users have workspace-specific access * Knowledge Bases are centrally managed but can be connected per workspace ## **User Roles** ### **Owner** The workspace owner (administrator) can: * Create new workspaces * Allocate minutes to workspaces * Create Knowledge Bases (only in My Workspace) * Invite members to workspaces * Access all workspace features Ws Owner Pn ### **Member** Workspace members (restricted users) can: * Access assigned workspaces * Create and manage agents within the workspace * Connect existing Knowledge Bases to agents * Use allocated workspace minutes * Cannot create new Knowledge Bases or workspaces ## **Creating a Workspace** **Prerequisites**: You must be a workspace owner to create new workspaces. ### **Steps** 1. Navigate to **My Workspace** → **Workspaces** 2. Click **Create New Workspace** 3. Enter a workspace name 4. Click **Create** Createws1 Pn Createws2 Pn ### **Result** * A new workspace card appears in your workspace list * The workspace becomes available in the top navigation bar switcher * The workspace is ready for configuration and team invitations Wsview Pn ## **Managing Minutes** ### **Allocating Minutes to a Workspace** **Note**: Only workspace owners can allocate minutes. 1. Switch to the target workspace using the top bar selector 2. Navigate to **Minute Allocation** → **Distribute Minutes** 3. Configure the allocation: * Select the subscription source * Set the number of **Minutes** * Define **Cost per Minute** * Configure **Pulse** settings * Select **Currency** 4. Click **Allocate** Wsallocation Pn ### **Tracking Usage** * **Remaining Minutes**: Displayed in the workspace dashboard Trackwsallocation Pn * **Allocation History**: Complete transaction log of minute distributions Allocationhistory Pn * **Usage Reports**: Track consumption per workspace  Usage Pn     ## **Team Management** ### **Inviting Members** 1. Navigate to the target workspace 2. Go to **Workspace Users** → **Invite Member** 3. Enter the member's email address 4. Click **Send Invitation** Wsinv Pn Invmail Pn Acceptinv Pn ### **Member Permissions** Members automatically receive: * Access to the specific workspace * Ability to create and manage agents * Permission to connect Knowledge Bases * Usage rights for allocated minutes