Update AI Agent

The display name for the AI agent that will be used in logs, analytics and user interfaces

Type of background ambient sound to play during calls to create a more immersive and natural environment

Volume level for the ambient background sound, ranging from 0 (muted) to 2 (maximum volume)

Configuration for external data sources that the agent can query in real-time during calls to provide up-to-date information

Number of seconds of continuous silence after which the call will automatically end to prevent hanging calls

ID reference to a knowledge base containing domain-specific information the agent can use to enhance responses

BCP-47 language code (e.g., 'en-US', 'es-ES') that specifies the primary language for the agent's speech and understanding

Updated configuration for the Language Learning Model (LLM) that powers the agent's conversational abilities

Maximum allowed duration for a single call in seconds (between 30 seconds and 1 hour) to prevent indefinite calls

Minimum duration in seconds that a user must speak before the agent can be interrupted, helps prevent premature interruptions

Minimum number of words that must be spoken before allowing interruption, provides more natural conversation flow

Configuration for automated analysis tasks to be performed after each call, such as sentiment analysis or call summarization

Updated configuration for the Speech-to-Text service that converts user speech to text for processing

Updated configuration for the Text-to-Speech service that converts the agent's responses to natural speech

Maximum time in seconds to wait while attempting to detect if the call was answered by a voicemail system

Time in seconds to wait for additional speech before concluding the user has finished speaking

HTTPS URL endpoint where real-time call events and updates will be sent via webhook notifications

Custom greeting message that the agent will speak at the beginning of each call

Name of the AI agent

Unique identifier for the AI agent

ID of the user who created this AI agent

Language model configuration for the AI agent

Speech-to-text configuration for the AI agent

Text-to-speech configuration for the AI agent

Type of ambient background sound to use during calls

Volume level for ambient sound, from 0 (muted) to 2 (loud)

Configuration for dynamic data sources that can be used during calls

Whether to allow users to interrupt the AI agent while speaking

Number of seconds of silence before automatically ending the call

ID of the associated knowledge base, if any

Language code for the AI agent in BCP-47 format

Maximum duration of a call in seconds

Minimum duration of speech in seconds before interruptions are allowed

Minimum number of words that must be spoken before interruption is allowed

Configuration for analysis items to be processed after calls

Time in seconds to wait for voicemail detection

Time in seconds to wait before considering speech has ended

URL to send webhook notifications about call events

Custom welcome message to play at the start of calls