Create a new post-call analysis configuration

{
  "items": [
    {
      "type": "<string>",
      "name": "<string>",
      "description": "<string>",
      "analysis_prompt": "<string>",
      "temperature": 0.1,
      "model": "gpt-4o",
      "response_format": {}
    }
  ],
  "created_by_user_id": "<string>",
  "ai_agent_id": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z"
}

POST

ai-agents

{ai_agent_id}

postcall-analysis

{
  "items": [
    {
      "type": "<string>",
      "name": "<string>",
      "description": "<string>",
      "analysis_prompt": "<string>",
      "temperature": 0.1,
      "model": "gpt-4o",
      "response_format": {}
    }
  ],
  "created_by_user_id": "<string>",
  "ai_agent_id": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z"
}

Path Parameters

ai_agent_id

string

required

Body

application/json

items

(StringAnalysisItem · object | EnumAnalysisItem · object | BooleanAnalysisItem · object | NumberAnalysisItem · object)[]

required

List of analysis items to configure for post-call analysis. Each item defines what should be analyzed and how

StringAnalysisItem
EnumAnalysisItem
BooleanAnalysisItem
NumberAnalysisItem

Show child attributes

items.type

string

required

Specifies that this analysis item will return a text string result

Allowed value: "string"

items.name

string

required

Unique identifier for this analysis item that can be used to reference it in API calls and results

items.description

string

required

Detailed explanation of what this analysis item measures or determines from the call

items.analysis_prompt

string

required

Instructions for the AI system on how to analyze the call and generate this specific analysis item

items.temperature

number | null

default:0.1

Controls randomness in the AI's responses. Values between 0 and 1, where 0 is more focused and 1 is more creative

items.model

string | null

default:gpt-4o

The AI model to use for this analysis. Defaults to 'gpt-4o'

items.response_format

Response Format · object

Optional JSON schema for the expected response format of the analysis item. If provided, the AI will generate a response that matches this schema

Response

Successful Response

items

(StringAnalysisItem · object | EnumAnalysisItem · object | BooleanAnalysisItem · object | NumberAnalysisItem · object)[]

required

List of analysis items configured for post-call analysis

StringAnalysisItem
EnumAnalysisItem
BooleanAnalysisItem
NumberAnalysisItem

Show child attributes

items.type

string

required

Specifies that this analysis item will return a text string result

Allowed value: "string"

items.name

string

required

Unique identifier for this analysis item that can be used to reference it in API calls and results

items.description

string

required

Detailed explanation of what this analysis item measures or determines from the call

items.analysis_prompt

string

required

Instructions for the AI system on how to analyze the call and generate this specific analysis item

items.temperature

number | null

default:0.1

Controls randomness in the AI's responses. Values between 0 and 1, where 0 is more focused and 1 is more creative

items.model

string | null

default:gpt-4o

The AI model to use for this analysis. Defaults to 'gpt-4o'

items.response_format

Response Format · object

Optional JSON schema for the expected response format of the analysis item. If provided, the AI will generate a response that matches this schema

created_by_user_id

string

required

Identifier of the user who created this analysis configuration

ai_agent_id

string

required

Identifier of the AI agent this analysis configuration is associated with

created_at

string<date-time>

Timestamp when this analysis configuration was created, in UTC

updated_at

string<date-time> | null

Timestamp when this analysis configuration was last modified, in UTC. Null if never modified

Update an existing post-call analysis configuration Delete an existing post-call analysis configuration

⌘I

API Reference

AI Agents v2

Built-in Tools

Custom Tools

Calls

Post-call Analysis

Phone Numbers

Knowledge Bases v2

Prompt Generation

Public Sharing

API Keys

Create a new post-call analysis configuration

Path Parameters

Body

Response