A Knowledge Base in Verbex is a centralized repository of information that your AI Agent can access to provide accurate, consistent responses to user queries. This feature enhances your Agent’s ability to handle common questions and provide reliable information.
Website-based knowledge bases allow your AI Agent to access and utilize information from your organization’s website. For detailed instructions, refer to Adding Websites to Knowledge Base.
Document-based knowledge bases rely on specifically curated files uploaded to the system. For detailed instructions, refer to Adding Files to Knowledge Base.
Click on + from upper left corner to create a dedicated space for your files
Provide a clear, descriptive name and add a detailed description
Use specific naming conventions for better organization
Select language for the knowledge base. Here langauge specifies the language of the knowledge base documents. A single knowledge base can have only one language documents.
By effectively setting up and managing your Knowledge Base, you can significantly enhance the capabilities of your AI Agent, ensuring it provides accurate and reliable information to users.