Adding Files to Knowledge Base
Learn how to add and manage files in your Verbex Knowledge Base
What you’ll learn
- How to add files to your Knowledge Base
- How to manage file-based Knowledge Base content
- Best practices for organizing and using file-based Knowledge Bases
Accessing Knowledge Base Management
- Log into your Verbex Dashboard
- Navigate to the Knowledge Base section from the main menu
Creating a Directory
- Click on “New Directory” to create a dedicated space for your files
- This helps organize your knowledge base content effectively
Configuring Directory Settings
- Provide a clear, descriptive name for your directory
- Add a detailed description to help identify the directory’s purpose
- Use specific naming conventions for better organization
Managing Content for the Knowledge Base
Accessing Your Directory
- Click on the directory you’ve created
- This will open the file management interface
Uploading Files for Optimized Retrieval
- Use the upload interface to add your files
- Supported file formats include standard document types
- Ensure your files are properly formatted before upload
Knowledge Base Document Limitations
Size Restrictions
The Verbex platform accepts knowledge base documents with the following limitations:
- Maximum file size: 20 MB
- Maximum page count: 50 pages
These limitations ensure optimal processing and performance while maintaining quick response times from your AI assistant.
Pro Tips
- Keep directory names clear and descriptive for easy identification.
- Regularly update your knowledge base to ensure your AI assistant provides the most accurate information.
- Consider combining website and document knowledge bases for comprehensive coverage.
- Follow best practices for structuring documents to improve retrieval performance in RAG-based AI systems.
Best Practices for Structuring Files
Clear and Consistent Formatting
Ensure headings and subheadings are well-defined for easy parsing. Use bullet points and numbered lists to improve readability.
Avoid Redundancy
Keep content concise and avoid duplicating information across multiple documents. Summarize key points effectively while maintaining comprehensiveness.
High-Quality OCR
Use OCR for scanned PDFs to make text searchable. Avoid handwritten notes unless accurately transcribed.
Standardized Naming
Prefix files with relevant categories and maintain consistency in directory and file naming.
Regular Updates
Regularly review and update content to keep documents accurate. Remove outdated or incorrect information.