Learn how to provide dynamic data to your AI agents.
Variable Name | Description | Example |
---|---|---|
{{current_date_time_utc}} | Current date and time in UTC format. | 2025-05-31T14:23:00Z |
{{call_id}} | Unique identifier for the current call/session. | a1b2c3d4e5 |
{{from_number}} | The phone number or identifier of the caller/user. | +15551234567 |
{{to_number}} | The number the user has dialed—typically your agent’s line. | +15559876543 |
{{ }}
) around variable names.Note: This requirement does not apply to default system dynamic variables (e.g.,Support for gracefully bypassing missing custom variable values will be introduced in a future update.{{call_id}}
,{{from_number}}
), which are automatically populated by the platform.